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    SMU Data and Models

    The Truth About Selling Steel: You Gotta Love Voice Mail

    Written by John Packard


    The Truth About Selling Steel is a series of articles written by John Packard (with help from some of his friends), founder and publisher of Steel Market Update. You can find a number of the previous articles about the sales process under the resources tab in our website.

    Steel Market Update is in the middle of producing a custom workshop for a service center on sales. As I worked on the project I elicited the help of Mario Briccetti of Briccetti Associates and his experience as the head of purchasing at Metal Sales, Nordyne and elsewhere. Sales people have a tendency to associate with other sales folks and I wanted to look at the steel sales process from an opposing viewpoint.

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