Service Centers

November 1, 2016
Letter to the Editor: Service Centers as Scapegoats
Written by John Packard
The following “letter to the editor” was prompted by comments made by Lourenco Goncalves CEO of Cliffs Natural Resources during his earnings conference call with analysts and reported on by Steel Market Update (and others). The comments below were made by an executive at a domestic steel service center in response to Mr. Goncalves:
I’m not normally driven to write letters to the editor but I feel compelled after reading the insulting and self-serving quotes directed at the steel service center community from Mr. Goncalves, currently Chairman of Cliffs. I am choosing to remain anonymous because my steel service center is a relatively small company and Mr. Goncalves has many friends in the steel producing community, more so now since he’s been working for Cliffs, as he is vitally dependent on these steel companies to be his customers.


