Final Thoughts
September 28, 2018
Final Thoughts
Written by John Packard
I am in Chicago for the start of the CRU North American Steel Conference on Monday. I am looking forward to attending my first CRU hosted conference. Tim Triplett and I will let you know what we learned during the conference in Tuesday’s and Thursday’s issues of Steel Market Update.
I got a note from Steve Painter, one of our Steel 101 instructors and a gentleman with plenty of steel sales experience. In the note, Steve referenced a conversation he had with a service center executive regarding the number of contacts it takes to get a customer to buy. For that matter, from my perspective, the information below could be applicable to the number of times it takes to get the PA on the phone, in this day of voice mail and internet.
